Legal

Refund Policy

Last updated July 21, 2026

14-day money-back guarantee

Menofly is a subscription product sold by Human First AI Labs LLC through our reseller Paddle. If Menofly isn't the right fit, you can request a full refund within 14 days of your original purchase date, no questions asked.

What is covered

  • The initial charge for a new monthly or annual subscription.
  • Renewal charges are also refundable within 14 days of the renewal date if you contact us before you've made substantial use of the new billing period.

How to request a refund

Refunds are processed by Paddle, our Merchant of Record. To request one:

  • Go to paddle.net and enter the email address you used at checkout, or use the "Manage subscription" link on your Paddle receipt.
  • Or email us at hello@menofly.ai with your purchase email and we'll pass the request to Paddle for you.

Once approved, Paddle returns the funds to your original payment method. Bank processing typically takes 5–10 business days.

Cancellations

You can cancel your subscription at any time from paddle.net or from your account. Cancelling stops future renewals; you keep access until the end of the current billing period. Cancelling by itself does not issue a refund — request a refund using the steps above if you want your money back within the 14-day window.

After the 14-day window

Outside the 14-day window we generally don't issue refunds for elapsed subscription time. If something has gone wrong on our side — a billing error, a service outage, or a duplicate charge — please contact us and we'll make it right.

Contact

Questions: hello@menofly.ai. See also our Terms of Service and Privacy Policy.